FedEx Tracking - Track Your FedEx Parcel

Global FedEx tracking with real-time updates for international and domestic deliveries

220+
Countries & Territories Served
16M
Packages Daily Worldwide
10:30am
Priority Overnight Guarantee

How to Track Your FedEx Shipment

FedEx is one of the world's largest express delivery companies, offering comprehensive tracking for international and domestic shipments. FedEx tracking provides real-time visibility into your parcel's journey from collection through customs clearance to final delivery. Whether you're tracking a FedEx UK delivery, an international FedEx shipment, or a time-critical express service, understanding FedEx tracking helps you stay informed about your delivery status.

FedEx tracking numbers allow you to monitor shipments across the entire FedEx network, including FedEx Express, FedEx Ground, FedEx International Priority, and FedEx International Economy services. The FedEx tracking system updates automatically as your parcel moves through key checkpoints including collection, sorting facilities, customs (for international shipments), and local delivery. FedEx offers some of the most detailed tracking in the industry, with estimated delivery times often accurate to the hour.

Understanding Your FedEx Tracking Number Format

FedEx tracking numbers come in several formats depending on the service used. FedEx Express tracking numbers are typically 12 digits long (e.g., 1234 5678 9012). FedEx Ground tracking numbers start with "9612" followed by 20 additional digits. FedEx SmartPost tracking numbers begin with "61" followed by 20 more digits. For international shipments, you might also receive an Air Waybill number which is 10 digits long. Your FedEx tracking number can be found on your shipping receipt, confirmation email, or the FedEx website if you created the shipment online.

Common FedEx Tracking Number Formats:

  • FedEx Express: 12 digits (e.g., 123456789012)
  • FedEx Ground: 15 digits starting with "96" (e.g., 961234567890123)
  • FedEx SmartPost: 22 digits starting with "61" (e.g., 6112345678901234567890)
  • Air Waybill: 10 digits (international shipments)
  • Reference number: Can also track using your custom reference

FedEx Service Levels and Delivery Times

FedEx offers a comprehensive range of delivery services from same-day to economy international shipping. FedEx International Priority provides fast customs-cleared delivery to over 220 countries, typically taking 1-3 business days to Europe. FedEx International Economy offers a cost-effective option with delivery in 2-5 business days. For urgent shipments, FedEx Priority Overnight guarantees delivery by 10:30am the next business day in most UK cities.

FedEx UK Service Levels:

FedEx Priority Overnight
Next business day by 10:30am (major cities) or 12pm (other areas)
FedEx International Priority
1-3 business days to 220+ countries with customs clearance
FedEx International Economy
2-5 business days, cost-effective international shipping
FedEx Ground
1-5 business days based on distance
FedEx Express Saver
3rd business day by end of day

Real-Time FedEx Tracking Status Codes Explained

FedEx tracking uses specific status codes to indicate your shipment's current location and expected next step. Understanding these FedEx status updates helps you anticipate delivery timing and identify any issues early.

Picked Up
FedEx has collected your parcel from the sender. It's now in the FedEx network and tracking updates will begin appearing.
In Transit
Your parcel is moving through the FedEx network towards its destination. May include stops at sorting facilities or transfer hubs.
International Shipment Release - Import
Your parcel has cleared customs in the destination country and is released for domestic delivery. No further customs holds.
At Local FedEx Facility
Your parcel has arrived at the delivery depot nearest to you and will be loaded onto a delivery van soon.
Out for Delivery
Your parcel is on the delivery vehicle and will arrive today. FedEx drivers typically deliver between 9am and 8pm.
Delivered
Your parcel has been successfully delivered. Check the tracking details for delivery location and signature (if required).
Delivery Exception
An issue has occurred that may delay delivery. Common reasons include weather, incorrect address, or recipient unavailable. Check tracking for specific details.

Tracking International FedEx Shipments and Customs

For international FedEx shipments, tracking provides visibility through the customs clearance process. When your FedEx international shipment reaches the destination country, it undergoes customs inspection. FedEx tracking will show "Clearance in Progress" during this stage. FedEx handles customs clearance on your behalf for most services. You can track the customs status through your FedEx tracking number. If additional information or duties are required, FedEx will contact the recipient. Once cleared, tracking updates to "International Shipment Release - Import" and domestic delivery begins.

FedEx Delivery Manager - Enhanced Control

FedEx Delivery Manager is a free service that gives you control over your deliveries. After signing up at fedex.com, you can customize delivery options for incoming shipments. Options include requesting a specific delivery date, redirecting to a different address, holding at a FedEx location for pickup, authorizing indirect signature release, or providing delivery instructions. FedEx Delivery Manager also sends you alerts when shipments are out for delivery or have been delivered.

FedEx Hold at Location Service

If you won't be available to receive your FedEx delivery, you can request "Hold at Location" through FedEx tracking or Delivery Manager. Your parcel will be held at a nearby FedEx Office, FedEx World Service Center, or Walgreens location (depending on your area). You'll receive a notification when it's ready for pickup. Bring valid photo ID and your tracking number. Parcels are typically held for 5 business days, giving you flexibility to collect at your convenience.

Tips for Successful FedEx Deliveries

  • Sign up for FedEx Delivery Manager: Free service gives you delivery options and alerts
  • Track by reference number: If you don't have a tracking number, you can often track using purchase order or invoice number
  • Check customs requirements: For international shipments, ensure sender completed customs documentation correctly
  • Use FedEx Mobile App: Get real-time notifications and manage deliveries from your phone
  • Know your service level: Different FedEx services have different delivery commitments - check your tracking for specifics
  • Monitor for exceptions: If tracking shows a delivery exception, contact FedEx promptly to resolve

What to Do If FedEx Tracking Shows Issues

If your FedEx tracking shows a delivery exception or hasn't updated for several days, take action quickly. For delivery exceptions, the tracking details will explain the specific issue (e.g., weather delay, incorrect address, recipient unavailable). You can often resolve these through FedEx Delivery Manager by updating delivery instructions or requesting hold at location. If tracking shows "Delivered" but you haven't received your parcel, check with neighbors and building reception, then contact FedEx customer service immediately with your tracking number.

FedEx Customer Service and Support

FedEx offers multiple support channels. For tracking inquiries and delivery issues, call FedEx UK customer service on 0345 600 0068 (8am-6pm Monday-Friday). International customer service is available 24/7. You can also get help through the FedEx website's virtual assistant, the FedEx mobile app, or by visiting a FedEx Office location. Have your tracking number ready when contacting support for faster service. For shipment claims (lost or damaged parcels), FedEx provides an online claims process through your FedEx account.

Frequently Asked Questions About FedEx Tracking

How do I track my FedEx shipment?

Enter your FedEx tracking number (12-22 digits depending on service) on fedex.com, the FedEx app, or our Universal Tracking platform. You can also track by reference number, purchase order, or invoice number if you don't have a tracking number. FedEx tracking updates in real-time as your parcel moves through their network.

How long does FedEx International Priority take to the UK?

FedEx International Priority typically delivers to the UK in 1-3 business days from most countries. Delivery time depends on origin country and customs clearance speed. Shipments from Europe usually arrive in 1-2 days, while those from the US take 2-3 days. Track your shipment for accurate estimated delivery.

What does "International Shipment Release - Import" mean?

This status means your international FedEx shipment has successfully cleared customs in the UK and is released for domestic delivery. Your parcel will now move to a local FedEx facility and be loaded onto a delivery vehicle. Delivery typically occurs within 1-2 business days after this status.

Can I change my FedEx delivery address?

Yes, using FedEx Delivery Manager (free signup at fedex.com), you can redirect your shipment to a different address, request hold at a FedEx location, or change the delivery date. Address changes must be requested before the shipment is out for delivery. Some services may have restrictions.

What time does FedEx deliver until?

FedEx Priority Overnight guarantees delivery by 10:30am in major cities or 12pm in other areas. Standard FedEx deliveries occur between 9am and 8pm Monday to Friday. Some services include Saturday delivery. Check your tracking for service-specific delivery commitments.

How do I file a claim for a lost or damaged FedEx parcel?

Log into your FedEx account at fedex.com and submit a claim through the online claims process. For lost parcels, wait until after the delivery commitment time before filing. For damaged parcels, keep all packaging materials and file within 60 days. FedEx may require photos or inspection.

What is FedEx Delivery Manager?

FedEx Delivery Manager is a free service that lets you customize delivery options for incoming shipments. Sign up at fedex.com to receive delivery alerts, request specific delivery dates, redirect packages, hold at location, provide delivery instructions, and more. It works for most FedEx services.

Can I track FedEx without a tracking number?

Yes, FedEx allows tracking by reference number, purchase order number, invoice number, or bill of lading number. Go to fedex.com, select "Track by Reference," enter your reference details along with the ship date and destination country. This is useful when the sender hasn't provided a tracking number.

Why is my FedEx tracking not updating?

Tracking may not update for 24-48 hours after shipment creation while the parcel moves through FedEx's network. For international shipments, updates pause during customs clearance (1-3 days). If domestic tracking shows no update for 3+ days, or international for 5+ days, contact FedEx customer service.

Does FedEx deliver on Saturdays in the UK?

Saturday delivery is available for certain FedEx services, typically as an additional service option. FedEx International Priority and Express services often include Saturday delivery capability. Check your tracking or service details to see if Saturday delivery applies to your shipment. Sunday delivery is not standard.

Track Other International Carriers

Compare FedEx with other global delivery services.

Disclaimer: Universal Tracking is an independent tracking service. We are not affiliated with, endorsed by, or connected to FedEx or any other carrier. We provide free tracking information only. We do not collect payment information, passwords, or sensitive personal data.