Track your InPost delivery to lockers or home with 24/7 parcel collection convenience
InPost is revolutionizing UK parcel delivery with over 4,000 automated parcel lockers providing 24/7 collection convenience. InPost tracking allows you to monitor your parcel from dispatch through to locker arrival or home delivery. Whether you've chosen an InPost Locker for contactless collection or opted for home delivery, InPost tracking provides real-time updates including when your parcel is ready for collection and your unique locker access code.
InPost tracking works seamlessly for both InPost Locker deliveries and InPost home delivery services. For locker deliveries, you'll receive notifications when your parcel arrives at your chosen InPost Locker location, along with a unique PIN code to open the locker compartment. InPost tracking also shows which locker location has your parcel and how much time remains before storage fees apply. The InPost mobile app enhances tracking with push notifications and the ability to manage multiple parcels simultaneously.
InPost tracking numbers are typically 24 characters long and consist of numbers and letters. The format usually begins with numbers followed by letters and more numbers (e.g., 1234567890ABCDEFGH123456). You'll receive your InPost tracking number via email or SMS when the sender dispatches your parcel. This tracking number is essential for monitoring your delivery and collecting your parcel from an InPost Locker. Always keep your tracking number until you've successfully collected your parcel.
InPost offers two main delivery options: InPost Locker and InPost Home Delivery. InPost Lockers are automated parcel machines available 24/7, usually located in convenient spots like supermarkets, petrol stations, and shopping centers. Choose a locker near your home or workplace and collect your parcel anytime. InPost Home Delivery works like traditional courier services, bringing parcels directly to your door with tracking updates throughout the journey. Many retailers now offer InPost Locker as a delivery option at checkout.
InPost tracking statuses tell you exactly where your parcel is and what to expect next. Here's what each InPost status means and the typical timeframes involved.
Collecting from an InPost Locker is simple and fast. When your parcel arrives at the locker, you'll receive an email and SMS with your unique 6-digit PIN code. Visit the locker location at any time (they're accessible 24/7), find the touchscreen on the locker, select your language and enter your PIN code. The specific locker compartment containing your parcel will automatically open. Remove your parcel and close the compartment - that's it! The entire process takes less than 30 seconds. You have 48 hours from arrival to collect free of charge.
The InPost Mobile app enhances your delivery experience with advanced features. Download the free app to receive instant push notifications when parcels arrive at lockers, view all your incoming and outgoing parcels in one place, use the app to generate QR codes for easier locker access (instead of typing PINs), find the nearest InPost Locker to your location with integrated maps, and manage returns by creating return labels directly in the app. The app also stores your collection history and allows you to track multiple parcels simultaneously.
InPost provides free storage in lockers for 48 hours from the time your parcel arrives. This gives you two full days to collect at your convenience. After 48 hours, a small daily storage fee may apply (typically £1 per day). After 7 days total, uncollected parcels are returned to the sender. To avoid fees, collect your parcel within the free 48-hour window. You'll receive reminder notifications if your parcel has been waiting for collection. The InPost app shows a countdown timer for how much free storage time remains.
InPost has over 4,000 locker locations across the UK in convenient spots. Use the InPost locker finder on their website or mobile app to search by postcode, address, or current location. Lockers are typically found in Tesco, Morrisons, Sainsbury's, Asda, and other supermarkets, as well as petrol stations, shopping centers, and busy high streets. When shopping online, many retailers allow you to select your preferred InPost Locker at checkout. Choose one near your home, workplace, or a location you pass regularly for maximum convenience.
If you've lost or deleted your InPost locker PIN code, don't worry - there are several ways to retrieve it. Check your email inbox for the original PIN notification from InPost. If using the InPost mobile app, your PIN codes are saved in the app under "My Parcels." You can also track your parcel using the tracking number on the InPost website, which will display your PIN code if the parcel is ready for collection. As a last resort, contact InPost customer service with your tracking number and proof of identity - they can resend your PIN code.
InPost makes returns incredibly convenient. Many retailers now offer InPost Locker returns - simply select InPost as your return method, print the return label, and drop your parcel at any InPost Locker 24/7. The locker will scan your label, open a compartment, and you place your parcel inside. You'll receive confirmation immediately. This eliminates the need to wait at home for collection or queue at a post office. InPost tracking allows you to monitor your return journey back to the retailer.
Enter your InPost tracking number (24-character alphanumeric code) on the InPost website, mobile app, or our Universal Tracking platform. You'll see real-time updates including when your parcel arrives at your chosen locker. For locker deliveries, your PIN code will be displayed when the parcel is ready for collection.
You have 48 hours free storage from when your parcel arrives at the locker. After 48 hours, storage fees of approximately £1 per day apply. After 7 days total, uncollected parcels are returned to the sender. Collect within the free 48-hour window to avoid fees.
Check your email inbox for the PIN notification, look in the InPost mobile app under "My Parcels," or track your parcel on the InPost website using your tracking number - the PIN will be displayed if the parcel is ready. Contact InPost customer service if you still can't find it.
Unfortunately, once a parcel is in the InPost network heading to a specific locker, you cannot change the destination locker. However, you can collect from any location by using your PIN code if the parcel hasn't arrived yet. For future deliveries, choose a different locker at checkout.
Yes, InPost Lockers are accessible 24 hours a day, 7 days a week, 365 days a year. You can collect your parcel at any time that's convenient for you, whether that's 3am or on a bank holiday. However, locker access depends on the opening hours of the location (e.g., if inside a store).
If the retailer offers InPost returns, print your return label and take your parcel to any InPost Locker. Touch the screen, select "Send a Parcel," scan or enter your return label barcode, and place your parcel in the opened compartment. You'll receive instant confirmation.
InPost Locker compartments come in different sizes, with the largest typically accommodating parcels up to 41cm x 38cm x 64cm. Maximum weight is usually 25kg. If your parcel is too large, InPost may deliver it to your home instead or hold it at a collection point.
Yes, anyone with your 6-digit PIN code can collect your parcel from the InPost Locker. Simply share your PIN code with the person you want to collect it. The locker doesn't require ID verification - it opens for anyone entering the correct PIN.
Use the InPost website or mobile app locker finder. Enter your postcode or address to see all nearby lockers on a map with distances. The app can also show lockers near your current location using GPS. Most major supermarkets and petrol stations now have InPost Lockers.
If your chosen locker is full, InPost will typically redirect your parcel to the nearest alternative locker with available space. You'll receive updated notifications with the new locker location and your PIN code. InPost tries to choose a nearby locker for convenience.
Compare InPost Lockers with other collection point services.
Disclaimer: Universal Tracking is an independent tracking service. We are not affiliated with, endorsed by, or connected to InPost or any other carrier. We provide free tracking information only. We do not collect payment information, passwords, or sensitive personal data.